Guidance notes
To supplement our performance standards and guidelines, we have produced guidance notes to help potential applicants and registered providers understand our regulatory process and comply with the regulatory requirements.
We review and refresh our guidance regularly so please regularly review these to ensure you are up to date with any recent changes.
If you have any questions about the guidance notes or how the performance standards are applied, please contact us to discuss.
Guidance notes
- Class 1 Social Landlord .PDF (116 KB)
- Separation of services .PDF (231 KB)
- Board minutes .PDF (156 KB)
- Financial viability .PDF (156 KB)
- Change and disclosure reporting .PDF (143 KB)
- Tenant information .PDF (176 KB)
- Related party agreements .PDF (132 KB)
- Official Information Act .PDF (121 KB)
- Suspension and revocation .PDF (149 KB)
- Insurance schedules .PDF (139 KB)
- Managing conflicts of interest .PDF (147 KB)
- Key performance measure reporting .PDF (188 KB)